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Vendor RMA Addon [M2]
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  • Backend demo
  • User Guide
  • Screen shots

Vendor RMA Addon [M2]

Vendor RMA Addon is for CedCommerce Multi-Vendor Marketplace Extension, for Magento 2. It features return merchandise authorization for a marketplace created using CedCommerce Multi-Vendor Marketplace extension. That will include process of return goods or refunds between customer, vendor and administrator over Magento 2 store.

Key Features

  • Guest and Registered users’ links to request view and update RMA.
  • Administrator Control to generate, edit and update RMA.
  • Administrator can set vendor controls for RMA.
  • Administrator and vendor both can control Time Limit for RMA.
  • Messaging System to influence better customer service.
  • RMA updates are listed sequentially to show step by step progress RMA.

Regular Price: $199.00

Special Price $149.00

Compatibility: Magento 2.1.x, 2.2.x, 2.3.x
Free Installation cedcommerce-question

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Regular Price: $199.00

Special Price $149.00



Vendor RMA is an important feature to build a good customer service from multi vendor store. Vendor RMA gives a second chance to the vendors and the administrator to meet the expectations of any unsatisfied customer from either the admin’s end or the vendors end. An administrator can himself handle RMA if a vendor fails to do so, and increase sites authentication.

Product wise RMA Creation and Re-creation.

If a customer feels that the product delivered to him was not up to the mark according to his expectations, such as the product gets damaged quickly, is of lower quality than promised, or defective and the likes, the RMA System allows the administrator to build a platform for customers to complain regarding the problems faced with the product. Customer can feel the need to create RMA for some of the products in a group of products, so our RMA allows the individual product selection to generate RMA and if it is within the time span then RMA for same product can be regenerated if that product was not refunded earlier.

Administrator and vendor can choose from various RMA settings.

Administrator can choose to allow or deny messaging system, or to notify by mails. They can also choose to allow Guest users for RMA service, and much more. For the cases of vendor, an administrator can set various permissions for each vendor, such as whether to allow vendor to create RMA from the vendor panel, or can chat with a customer etc. Vendor can also choose from their panel to accept RMA or not, in such a case administrator will handle RMA and a lot more.

Features Such as Customer Filtering.

Features such as Customer Filtering, RMA date filtering; causes of RMA and others allow the Administrator to analyze the cause of RMA creation and RMA patterns. The Administrator can determine which vendor has handled or faced the RMA for what products. Vendors can also view and analyze various RMA for certain products.

Administrator Controlled Multiple Types of RMA.

Administrator can add various RMA status types, RMA reason types, Package position and other conditions in his Magento 2 Store. Vendor can select various status and other options for RMA. Provides the customers with elaborate RMA policy CMS page. Administrator can create and attach a CMS Page to be presented whenever any customer requests an RMA.


CedCommerce Multi-Vendor Marketplace Extension

This addon will not work without the above given extension.

User guide

These Documents will Explain Everything.....!!


Stable Release

  • Minor bug fixes.

Stable Release

  • Minor bug fixes.


  • What is RMA ?
  • Who decides the time limit i.e the period in which a customer can create RMA for product ?
  • Does RMA for a product can be regenerated?
  • Does a guest user is allowed to create RMA ?
  • Can a vendor choose to accept or reject a RMA request ?
  • Why Choose CedCommerce?

    Technical Support


    Constant Technical Support and Services

    We provide a pack of profound advisory services, resolving technical queries, and providing constant sales and after-sales expertise solutions over multiple mediums.

    Industrial Expert


    Industrial Expertise

    Our extensions stand up with the Magento standards and are developed by our Magento Certified Experts, who even belong to the contribution team at Magento.

    One Stop Solution


    One Stop Solution

    We provide Complete eCommerce Marketplace Solutions, Extensions, Integrations, Mobile app development, Importers, Marketing automation, Digital marketing services, Drop shipping and Much more.

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