and our Customer Services and Terms & Conditions
MarketplaceMarketplace BasicMarketplace Platinum PackageMarketPlace APPVendor Product AddonVendor Group AddonVendor Attribute AddonVendor Paypal Adaptive AddonVendor Review And Rating AddonVendor Vacation AddonVendor CMS AddonVendor Membership AddonVendor Sub Account AddonVendor Order AddonVendor Mass Import Export AddonVendor Product Attribute AddonVendor Commission AddonVendor Multi Shipping AddonVendor UPS Shipping AddonVendor Social Login AddonVendor Product Assignment AddonVendor Messaging AddonVendor Select and Sell AddonVendor Deals addonShopify Product Importer AddonBigcommerce Product Importer AddonVolusion Product Importer AddonAmazon Product Importer AddonVendor Ebay Product Importer AddonVendor RMA AddonVendor Product Q&A/Product Questions and Answers/Product FAQ Vendor Advance Rate ShippingVendor Advanced Flat Rate Shipping AddonVendor Shipping Per Product AddonVendor SEO Suite AddonVendor Free Shipping AddonVendor Spring Edge Sms AddonVendor Twilio Sms AddonVendor Product Review and Rating AddonVendor UPS Shipping Label AddonMultistep Vendor Registration AddonVendor Incentive AddonVendor Fedex Cod Shipping Addon
Magenative Customer APP
Multivendor MarketPlace APP
Social LoginGroup GiftOrder DeleteBraintree Payment MethodJet Magento IntegrationProduct Q&A/Product Questions and Answers/Product FAQ Help Desk Pro Shopify to magento product ImporterBigcommerce to Magento Product Importer Volusion to Magento Product ImporterEbay to Magento Product ImporterShipping & Delivery Date management with gift messageRMAProduct AttachmentsUltimate XML SitemapStore PickupAdvanced Flat RateShipping Per Product Destination WiseAdvance Rate ShippingPincode CheckerShipDesk Shipping MethodSquareup Payment MethodAdvance Jet Multi Fulfillment AddonWish to Magento Product Importer [M1]
MarketplaceMarketplace BasicMarketplace PlatinumMarketPlace APPB2B MarketPlaceIndian Multivendor Marketplace
Magenative Customer APP
Multivendor MarketPlace APP
Developer-Debug Tool [M2]Bol Magento 2 Integration BestBuy Canada Magento 2 Integration
Refer A Friend [M2]Amazon to Magento 2 Product Importer [M2]Advance Rate Shipping [M2]Blog Extension [M2]Squareup Payment Method [M2]Etsy Magento 2 Integration Pincode Checker [M2]Ciao Magento 2 Integration Wish to Magento 2 Product Importer [M2]
Waltmart Marketplace Integration
Jet Marketplace Integration
Sears Marketplace Integration
NewEgg Marketplace Integration
Jet WooCommerce Integration
Jet PrestaShop Integration
Jet OpenCart Integration
WP Social Media LoginWP Advanced NewsletterWP Image ImporterWP Advanced PDFWP Content Scheduler With RangeMultisite store viewerWP Advanced PDF PRO
Jet Magento IntegrationJet OpenCart IntegrationJet PrestaShop IntegrationJet Magento 2 Integration [M2]Jet Bigcommerce Integration (Yearly)Jet Volusion IntegrationJet 3dCart IntegrationJet ZenCart IntegrationJet XCart IntegrationJet Yahoo Commerce IntegrationJet VirtueMart IntegrationJet SpreeCommerce IntegrationJet OsCommerce IntegrationJet Oracle Commerce IntegrationJet Odoo IntegrationNopCommerce Jet IntegrationJet NetSuite IntegrationJet IBM Commerce IntegrationJet Hybris IntegrationJet CubeCart IntegrationJet CS Cart IntegrationJet Broadleaf Commerce IntegrationJet Shopify IntegrationAdvance Jet Multi Fulfillment Addon
Walmart BigCommerce Integration (Yearly)Walmart Magento 2 Integration [M2]Walmart WooCommerce IntegrationWalmart Magento IntegrationWalmart Opencart IntegrationWalmart 3dCart Integration (Yearly)Walmart ZenCart IntegrationWalmart Odoo IntegrationWalmart VirtueMart IntegrationWalmart Shopify IntegrationWalmart Magento RepricerWalmart M2 RepricerWalmart Canada Magento IntegrationWalmart Prestashop Integration
Newegg Magento IntegrationNewegg Shopify IntegrationNewegg canada Magento Integration Newegg Canada Shopify Integration
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THIS LICENSE AGREEMENT (HEREIN REFERRED TO AS “AGREEMENT”) IS DULY EXECUTED BETWEEN YOU (USER OF OUR SOFTWARE/DOCUMENTATION) AND CEDCOMMERCE (HEREIN REFERRED TO AS “WE/US/OUR”). THE AGREEMENT APPLIES TO ALL PRODUCTS/SOFTWARE/SCRIPTS/SERVICES YOU PURCHASE FROM US.
In the event of you purchasing/availing a product/service from us you are required to adhere to the following terms & conditions:
CedCommerce provides totally free upgrades to its customers for the version they are using which means, that if the customer is buying a product version X.m then he/she will be liable to receive free updates for the version branch X. (X.m, X.m.m). The free upgrade version can be downloaded from "Downloadable products" area after logging in. Besides this, an email notification will also be sent to the customer mentioning the new version availability.
Installation can be done from the installation guides that will be available to you after purchasing the product. CedCommerce Installation guides are simple to understand and all the installation processes are easy. We provide free installation for Paid extensions with one-time installation service. Thus, in “no” case another installation of the same extension will be provided. Second installation will be paid. The installation from Test server to Live server will also be paid.
Our extensions are designed as per the default Magento architecture. Thus, they are compatible with the default Magento theme. If some 3rd party theme is being used on the site then, we will not be responsible for resolving theme related conflicts. It would be chargeable.
In case the customer makes some changes in our extensions installed on his site, which might have been responsible for creating issues with the site, then we shall not be responsible for rectifying those customizations. If the customer tries to modify the customizations done by us on his site & then some issues arise, we shall NOT be responsible for rectifying them as well. It would be chargeable. For Magento 1 and Magento 2, customization charges are $25/hr.
CedCommerce offers you 1-hour of pro bono UX consultation. Following the complimentary hour, you can get further UX work done by hiring our team of veteran designers and coders for highly affordable rates ranging between $10 to $15, depending upon the complexity of the task at hand.
We provide free support services 24*7 for any of the queries related with the module that the customer has purchased. For any issues or confusions you can contact us at firstname.lastname@example.org or you can also visit our website support.cedcommerce.com. Our support team will reply to all your queries with well-explained answers and our response will be quick for the convenience of our customers.
With paid extensions we provide FREE support for 3 months. Support requested after 3 months from the Date of Purchase of the product will be charged.
With our Free extensions, paid support would be offered for 3 months ( for a charge quoted after understanding the requirement). Support can be extended after the period end based on requirement and payment of the charge quoted post discussion.
Support can be renewed by paying 30% of the original cost of the purchased extension. This will include 30 hours of support which would be valid for 3 months.
All the modules of CedCommerce follow ‘No Encryption Policy’ i.e. our code is quite standardized and it doesn't contains any encryption so that all its customers can easily understand the code flow.
1. The commission will be billed annually and the sales count based on which it would be calculated would be reset each year.
2. Commission cannot be withdrawn or claimed until it reaches the defined ceiling of $100.
3. If under any circumstances, you are unable to reach the minimum defined commission limit of $100 within a year even then you can rest assured of receiving your amount after the completion of 1 year.
4. All govt. taxes will be applicable as per the legal framework for redeeming the commission.
5. CedCommerce will transfer your funds either through PayPal or Net Banking ( for which you need to share the required net banking details).
After purchasing our product the customer will get the entire source code of our extension. Hence we don't have a refund policy. Refund will be provided only in case we are unable to provide the features mentioned in our user manuals.
We would recommend that before purchasing our Extension, the customer checks the demo of our products, if required indulge in discussions with our support team or our development team, and clarify their doubts and queries by generating tickets on support, sending queries on online chat or email.
If the customer gets completely satisfied with our product after going through all the background analysis that is required for to understand the product and see that if it suits their requirements,only then we suggest the purchase action be performed. Having said this, we won't entertain any refund, return or exchange request from customer’s side once the purchase has been completed .
Moreover, if the customer installs any other extension that conflicts with ours then in that case it would not be covered under free support as it would be a part of customization. We guarantee bug free extension from our side but cannot assure the same for any third party extension. For that purpose, the customer needs to contact the support team of the concerned extension provider.
We provide all kinds of support to the customer to resolve the issues that they may face with our extension as we want to make sure that none of our customers are unsatisfied. We believe in Customer Satisfaction and therefore make every possible effort to keep our customers happy.
Prior to purchasing any of our products,the customer is suggested to read the details of the product, thoroughly go through the user manuals that are provided for every product and carefully check the DEMO. After purchasing if demands for something that we didn’t promise arises then either it would be a part of customization or we won't be liable for it. No refund will be offered in any case.
If the module is not working on the customer’s site then we will need access to FTP details, Admin details (user id and password) and Database details etc so as to debug the issue.
For solving any of the issues completely, FTP and admin panel details are mandatory. If it is not possible to share these details with us then we would highly recommend not purchasing our module. We will not entertain any kind of refund in this case.
We will provide refund only if we will be unable to resolve the issues in our extension. If you still have any more queries then please contact us at support (online chat) or generate a support ticket at -http://support.cedcommerce.com/