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Live Support [M2]
  • Frontend demo
  • Backend demo
  • User Guide

The Live Support Addon by CedCommerce serves as an efficient tool to establish communication between admin, vendors and end customers.

Key features :

  • Real time conversation
  • Send offline messages
  • 24x7 support team
  • User friendly interface
Compatibility: Magento 2.1.x, 2.2.x
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The Live Support Addon enables a team member to act as a bridge between admin, vendors and customers.
The team member will act as a channel through which customers can forward his queries to the admin, vendor or vice versa. Thus this Addon targets all those customers who want an efficient medium to get their queries solved instantly. For example, Mr X has some queries for admin. The Team Member will collect his queries and communicate the same to the admin.


Only registered team members are allowed to chat with the customers

Admin has the authority to approve or disapprove the request for team member registration

Offers real time conversation features

Send offline messages

24x7 support team

User friendly interface

Why Choose CedCommerce?

Technical Support


Constant Technical Support and Services

We provide a pack of profound advisory services, resolving technical queries, and providing constant sales and after-sales expertise solutions over multiple mediums.

Industrial Expert


Industrial Expertise

Our extensions stand up with the Magento standards and are developed by our Magento Certified Experts, who even belong to the contribution team at Magento.

One Stop Solution


One Stop Solution

We provide Complete eCommerce Marketplace Solutions, Extensions, Integrations, Mobile app development, Importers, Marketing automation, Digital marketing services, Drop shipping and Much more.

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