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Vendor Messaging Addon

CedCommerce Vendor Messaging is an addon of the CedCommerce Multi-Vendor Marketplace. It provides communication among admin, vendor and customer via email messages. It is basically divided into two sections: Vendor-Admin Chat or vice versa and Vendor-Customer Chat or vice versa.

  • Vendors can discuss their queries with the administrator from their own vendor panel.

  • Admin can reply to the vendor for his queries.

  • Customers can discuss with the respective vendor of their choice about the products, or anything else they want to know about the vendor.

  • Vendor can reply to the customer for the questions asked by him.

Availability: In stock

Free Installation cedcommerce-question

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Compatibility: Magento 1.5, 1.6, 1.7, 1.8, 1.9
Demo Urls || Documents
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Quick Document Documents


Vendor Messaging Addon gives the functionality to the vendors to communicate with the admin about their queries from their Vendor Panel. Vendors have their separate section of messaging from where they can send messages, and get replies of their messages in their inbox. It also has sent box section from where the vendor can check the previously sent messages to admin.

Admin could also check the list of Vendors who have a Query or have texted messages from the grid, from where admin can send or reply to the messages of that vendor. Admin could check the list of vendors who had recently sent messages and their messages have not been read and status shows "new". This addon also allows the customers of the website to send message to the vendors from their account panel or shop page of that particular vendor and could send query to him about anything. Vendor also has got his separate section for conversation with the customers, from where he could also reply or send text to the customer.

It provides following features

  • Allow Vendor to send messages to admin from their Vendor-Admin Conversation Panel.
  • Allow the Vendor to check their sent messages in sent box.
  • Allow the Vendor to check the reply of the message by admin in their inbox.
  • Allow the Admin to get Messages from Vendor through emails.
  • Allow the Admin to check the list of the vendors on the grid who have texted the admin in the past.
  • Allows the admin to reply to the vendors who have a Query or have texted the admin.
  • Admin can also send messages via emails to the vendor.
  • Allow the Customers to send the message to the vendors from their account panel or shop page of that Vendor.
  • Allow the Customers to check their sent messages in sent box.
  • Allow the Customers to check the replies of the message by admin in their inbox..
  • Vendor can receive the messages from Customers in emails through the permission of admin.
  • Allow the Vendor to reply to the Customers who have texted or had a Query with the vendor from separate Vendor-Customer Conversation Panel.
  • Vendor Panel has the functionality that it informs about the new message and their count on the vendor left navigation panel..
  • Vendor panel has the functionality to send the message to Customer in email if the admin allows this functionality for Vendor.

Requirements CedCommerce Multi-Vendor Marketplace Extension

This addon doesn't works without the above extension.

Get It For M2

User Guide

These Documents will Explain Everything.....!!


Why Choose CedCommerce?

Technical Support


Constant Technical Support and Services

We provide a pack of profound advisory services, resolving technical queries, and providing constant sales and after-sales expertise solutions over multiple mediums.

Industrial Expert


Industrial Expertise

Our extensions stand up with the Magento standards and are developed by our Magento Certified Experts, who even belong to the contribution team at Magento.

One Stop Solution


One Stop Solution

We provide Complete eCommerce Marketplace Solutions, Extensions, Integrations, Mobile app development, Importers, Marketing automation, Digital marketing services, Drop shipping and Much more.

Review and Rating

A means to make communication possible

I wanted a module which can provide a mechanism where the customers can interact with the vendor and get their doubts cleared. This addon provided that facility. Moreover, my vendors can interact with the admin also. This is great. Most of my customer share good remarks regarding this facility provided to them. I think it is a product worth to purchase.

by Maria Keller on 11/4/2015
A nice messaging module

The features of this addon are really great. Vendors, admin and the customers can communicate among themselves and clear their doubts or queries. The admin has full authority to turn off any feature as per his choice. Whenever a new message comes notifications are shown which alerts the user about a new message so that he can view it. On the whole, this addon has nice features and I am happy using this product.

by Joe White on 11/4/2015
Excellent product.

This product has so many features that I am very excited to use this.

by Brown Rusky on 9/19/2015

Nice work guys!! Best product I ever known , user friendly ...

by Larry Mason on 9/16/2015

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