CedCommerce Apps Are Now Available in Shopify Sidekick

Your marketplace stack may be connected, but your attention is still split. A failed order, delayed shipment, or setup issue can send you back through screens and filters before you reach the detail that actually matters.

CedCommerce brings AI-powered marketplace intelligence directly into Shopify Sidekick, Shopify’s built-in AI assistant. 

Marketplace operations are no longer confined to dashboards. You can now ask Shopify Sidekick about your marketplace business and receive information from your connected CedCommerce app inside the Shopify admin.

That changes the first step in everyday marketplace work. Now you can save time and react faster to opportunities by simply asking Sidekick questions instead of switching between tabs.

You start with the question, then move into CedCommerce if the answer requires action. Marketplace management just became conversational.

How Does Shopify Sidekick Change Marketplace Checks?

A routine marketplace check can follow the same process several times each day:

1. Open Shopify.
2. Open your CedCommerce app.
3. Navigate to the Orders section.
4. Choose the relevant date.
5. Apply the required filter.
6. Review the order records.
7. Repeat the process for another marketplace.

The process works, but every additional screen delays the answer you opened the app to find.

With Sidekick, you can begin with the question: “Which orders failed today?” Sidekick retrieves the information from your connected CedCommerce app and returns it inside the Shopify admin.

You can review what happened before opening individual records or reports. Stop Searching. Start Asking.

What Is Shopify Sidekick?

Shopify Sidekick is the AI assistant built into the Shopify admin. You can use everyday language to ask questions, get guidance, and work with your store information.

Shopify reports that weekly active shops using Sidekick have grown nearly 4x year over year. Sidekick app extensions bring installed apps into the conversation. They let Sidekick retrieve app data and guide you towards the relevant app workflow.

CedCommerce uses this connection to bring marketplace intelligence directly into Shopify’s AI assistant.

What Can You Ask Sidekick About Your Marketplace Business?

Start with a marketplace question you already check during the day:

• “Show me today’s Amazon orders.”
• “Which Etsy orders failed today?”
• “What still needs to be shipped?”
• “How do I upload products to eBay?”

The exact response depends on the CedCommerce app you use, your account data, your onboarding status, and the question you ask.

How Can You Check Marketplace Orders?

You can ask Sidekick about orders by date or order number. You can also check their status and understand why an order failed.

Try questions such as:

• “Show me today’s Amazon orders.”
• “Which Etsy orders failed today?”
• “What caused order 12345 to fail?”
• “Show me the details of this eBay order.”

Sidekick can return:

• Orders received on a selected date
• Current order status
• Failed orders and failure reasons
• Ordered items and quantities
• Order totals

Your morning review can now begin with the orders that need attention.

Ask which orders failed overnight, review the reasons inside Sidekick, and open CedCommerce when you need to resolve the issue.

How Can You Check Marketplace Shipments?

You can ask Sidekick which orders shipped and which still need attention before a marketplace cutoff.

Try questions such as:

• “How many TikTok Shop orders shipped today?”
• “Which orders are due to ship today?”
• “Which shipments failed?”
• “Why did this shipment fail?”

Sidekick can return:

• Shipment counts
• Current shipment status
• Orders approaching their cutoff
• Shipment failure reasons

This gives you a direct view of the exceptions that could affect fulfilment.

You can identify the shipment first, then move into CedCommerce to review the order and complete the next step.

How Can Sidekick Help with Marketplace Setup?

You can ask Sidekick for guidance when you need help with marketplace onboarding or publishing.

Try questions such as:

• “How do I upload products to eBay?”
• “What is category mapping?”
• “What do I need before publishing on Amazon?”
• “How do I create a product template?”

Sidekick uses guidance from your CedCommerce app to explain the relevant process. This helps when you add a marketplace, revisit a setup workflow, continue onboarding, or prepare products for publishing.

Already connected? Open Sidekick and try the marketplace question you look up most often.

Which CedCommerce Apps Work with Shopify Sidekick?

CedCommerce apps for Amazon, eBay, Etsy, and TikTok Shop currently work with Shopify Sidekick.

Capabilities vary by app and account data. Incomplete onboarding can also limit the response Sidekick returns.

What Marketplace Information Can Sidekick Access?

Sidekick accesses marketplace information from your connected CedCommerce app after you ask a relevant question.

Before Sidekick uses an installed app, Shopify asks for your approval for the current conversation.

CedCommerce controls which customer information appears in the response:

• CedCommerce removes billing and shipping addresses.
• Customer emails and phone numbers stay masked.
• Order items, quantities, statuses, and totals can appear.
• You review marketplace changes inside CedCommerce.

The current CedCommerce release reads information only. You complete listing edits, publishing, cancellations, and other marketplace actions inside the CedCommerce app. This keeps every change under your review and control.

How Do You Start Using CedCommerce with Sidekick?

You do not need a separate Sidekick configuration once your CedCommerce app is connected and marketplace onboarding is complete.

Follow these 4 steps:

1. Open Sidekick inside the Shopify admin.
2. Ask a question about your marketplace activity.
3. Approve app access for the current conversation.
4. Review the answer and open CedCommerce when action is required.

Begin with the check you repeat most often, such as “Which orders failed today?”

Key Takeaways

• CedCommerce brings marketplace intelligence directly into Shopify Sidekick.
• You can ask about marketplace orders, shipments, onboarding, and setup.
• Sidekick returns information from your connected CedCommerce app inside the Shopify admin.
• CedCommerce removes addresses and masks customer contact details in responses.
• You complete marketplace actions inside CedCommerce after reviewing the information.