Reading Time: 2 minutes

About the Brand

Name: Stylecraft
Industry: Home Décor & Lighting
Location: US

Stylecraft is a leading name in home décor, lighting, and furnishings, known for bringing timeless design and quality craftsmanship to homes across the United States. As consumer engagement surged on social commerce platforms, Stylecraft expanded to TikTok Shop—a new sales channel to reach trend-driven, inspiration-seeking shoppers.

To power this transition, Stylecraft partnered with CedCommerce to connect its Magento store directly to TikTok Shop. This integration enabled seamless catalog, inventory, and order management, helping Stylecraft operate efficiently across both traditional eCommerce and the rapidly evolving TikTok marketplace.

The Challenge

When Stylecraft launched on TikTok Shop, the team faced key operational and workflow challenges:

  • ERP Connectivity: TikTok Shop needed to sync smoothly with the company’s existing ERP-driven Magento setup.
  • Inventory Accuracy: Manual monitoring of stock availability risked overselling or inventory mismatches.
  • Order Flow Efficiency: Orders from TikTok needed to be automatically routed into Stylecraft’s existing processing system to maintain fulfillment speed.
  • Fulfillment Flexibility: The brand wanted a unified process for both Fulfilled by TikTok and Fulfilled by Seller orders.

The Solution

1. Smart Integration Framework

Stylecraft implemented CedCommerce TikTok Shop Integration for Magento, enabling two-way synchronization between TikTok Shop and its ERP-powered Magento ecosystem.

  • Automated syncing of inventory, orders, and product data.
  • Smooth compatibility with the existing ERP connection.
  • Near real-time updates across all systems to ensure operational consistency.

2. Operational Efficiency

  • Orders from TikTok Shop are now automatically created and processed through Stylecraft’s existing fulfillment pipeline.
  • Custom workflows developed by CedCommerce’s support team allowed simultaneous handling of FBT (Fulfilled by TikTok) and FBS (Fulfilled by Seller) models.

3. Responsive Support & Customization

CedCommerce’s team worked closely with Stylecraft to tailor the integration to their exact needs, ensuring that every operational edge case—especially those related to fulfillment modes—was covered.

“The support team has always been very responsive and helped us in implementing customization for our particular needs. They even provided a solution to help us handle both Fulfilled by TikTok and Fulfilled by Seller orders.”
— Kate Walker, Stylecraft

Growth Snapshot

Growth overview

The Outcome

  • 250+ monthly orders processed efficiently through an ERP-driven system.
  • Automated order and inventory flow across Magento and TikTok Shop.
  • Custom-built workflows for handling multiple fulfillment types.
  • Improved operational speed and accuracy, freeing up internal resources.
  • Enhanced scalability — ready for future multi-channel growth.
Tags:
case studies CedCommerce success TikTok Shop success story