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Product Q&A/Product Questions and Answers/Product FAQ [M2]

CedCommerce Product FAQ extension for Magento 2 enhances the customer interaction on every product page, by establishing two-way communication between the website admin and his customers. Customers can put up their queries related to the product and the admin can reply those queries.

Key features

Admin can create a new FAQ from product creation page in Magento 2 admin panel.

Multiple FAQs can be added at a time for any product from the admin panel.

Allows the customers to submit a question directly from product details page.

Admin has the authority to approve the FAQs before showing them on frontend.

Email Notification is sent to customer whenever a reply is received from admin.

$99.00

Compatibility: Magento 2.1.x, 2.2.x

Edition

: Magento2 $99.00; Enterprise

Free Installation cedcommerce-question

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$99.00

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Overview
Changelog

Overview

CedCommerce Product FAQ is a simple module for Magento 2 E-Commerce platform, which allows the owner to create a knowledge base section for website on every product view page at frontend. Admin has the facility to add interactive questions on product pages at the time of product creation from the admin panel.

"Ask us" form is added on every product view page which enables the customer to submit his queries related to the product directly from product view page.
Email alerts are also configured in this module such that whenever a question is asked by a customer or in case the admin replies to any question, then acknowledgement will be send to the customer on his mentioned email id.

Features

Improved user experience.

Easy to install.

New FAQs can be created from product creation page in Magento 2 admin panel.

Multiple FAQs can be created at a time from the product creation page in Magento 2 admin panel.

Admin can approve, edit and delete FAQs.

Mass status update for FAQs.

Allows the customers to submit a question via product page.

Shows approved FAQ on the product page in accordion style.

Notification mails to customers whenever a reply related to it is posted.

Have a look at

CedCommerce Multi-Vendor Marketplace

Changelog

Stable Release with Bug Fixes

06-10-2017

0.0.2

Resolved email template issue
Added field validation on question field
Resolved Compilation issue

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CLIENTS TESTIMONIALS

Douglas Sak

www.sawesometoys.com

The thing that I'm most impressed with CedCommerce is there availablity from a support standpoint, They seem available almost 24*7, So this was the reason we were impressed with CedCommerce , Then from Jet, we moved onto Walmart.com Extension then we moved to Sears/Kmart extension, Wish extension and now with Walmart-Canada. They are very reasonable on the programming cost. So If You are looking for a good company I'd definitely recommend CedCommerce

Philip Bennett

agibaby.com

Just started using it less than a week ago but so far so good. Easy implementation with really good and proactive customer service. I also use their JET integration app...both app works technically well and have good features. I got sales on both marketplaces quickly after installing.

Shanil Kumar

vaasuhomes.com

The App is great! What makes this App great is the customer service support. The support is very friendly and always trying to help, questions are answered very fast, and products uploaded very professionally.

Rachel

usaloot.com

We Are online retailers, Been In the Business for 8 Years Now. We Recently started working with CedCommerce and We have really enjoyed working with them. They have a terrific way of working there customers, They are always available, they're very very well trained and understand the problems that we have as online sellers with various marketplaces. Hence it is By far our best decision

Diny

kbethos.com

We purchased integration to offer products on Jet.com and Walmart.com and the support executive has been very proactive and me and my supervisors are very happy. Since we had unique requirements, the support executive completed all our requirements. I highly recommend them.

Mike Williams

ireliev.com

We have been using (different) products of CedCommerce for a year now. They have been a great development partner for us (for Wordpress and Woocommerce). They helped us in developing plugins, programming for omnichannels, custom work to support B2B and B2C and most recently, they integrated our Woocommerce stores with several marketplaces.

Steve

finallyhair.com

We wanted to sell our products on different marketplaces but we had challenges of integrating our stores with those marketplaces. We turned to CedCommerce. They have been professional, responsive, and implemented all the features that we requested. Their support has been outstanding.

Anton Vasilev

hypermicro.com

We have purchased Walmart Integration extension and Newegg extension. Installation was quick and easy and company have provided quick support to modify certain parts of integration extension to suit our business. Even though the company is situated in India, the time difference doesn’t makes any difference to the support.

Francesco Cassini

pricethon.com

I searched for many extensions for Marketplace but only CedCommerce extensions fulfilled my requirements and they really made pricethon what it is. CedCommerce Customer Care if unbeatable, they would help you with everything and have solutions to all your queries. I recommend CedCommerce to everyone who deals with Ecommerce.

ABDIRIZAK ISAK

isliitrade.co.ke

I recommend Multi-Vendor marketplace solution highly as it is very good and extremely customizable – especially support. It’s round the clock available and guys – dedicated team - work tirelessly. We appreciate them and recommend them highly.

Jamal Hosseini

Express service

We purchased Multi-Vendor Marketplace and other Extensions from the CedCommerce. They are technically sound and professional. Support is great. They've helped us improve our performance. Highly Recommend.

Akarach

babykidsbestbuyonline.com

To open my marketplace we considered several options like Shopify and Bigcommerce, however they don’t offer the degree of the customization (in a pricing) that CedCommerce does. The customization is 360 degree. Most importantly the support is awesome. We recommend Cedcommerce highly for online marketplace solutions.