Introducing CedCommerce MCF Connector for seamless cross-channel order fulfillment. Know More
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Introducing CedCommerce MCF Connector for seamless cross-channel order fulfillment. Know More
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Also available in Magento 1
Product Q&A/Product Questions and Answers/Product FAQ [M2]
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Product Q&A/Product Questions and Answers/Product FAQ [M2]

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CedCommerce Product FAQ extension for Magento 2 enhances the customer interaction on every product page, by establishing two-way communication between the website admin and his customers. Customers can put up their queries related to the product and the admin can reply those queries.


Key features


  • Admin can create a new FAQ from product creation page in Magento 2 admin panel.

  • Multiple FAQs can be added at a time for any product from the admin panel.

  • Allows the customers to submit a question directly from product details page.

  • Admin has the authority to approve the FAQs before showing them on frontend.

  • Email Notification is sent to customer whenever a reply is received from admin.
Latest Version: 0.1.0
Compatibility: Magento 2.4.x
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  • Overview
  • Changelog
  • FAQ

Overview






Overview




CedCommerce Product FAQ is a simple module for Magento 2 E-Commerce platform, which allows the owner to create a knowledge base section for website on every product view page at frontend. Admin has the facility to add interactive questions on product pages at the time of product creation from the admin panel.



"Ask us" form is added on every product view page which enables the customer to submit his queries related to the product directly from product view page.
Email alerts are also configured in this module such that whenever a question is asked by a customer or in case the admin replies to any question, then acknowledgement will be send to the customer on his mentioned email id.








Features









Improved user experience.








Easy to install.








New FAQs can be created from product creation page in Magento 2 admin panel.












Multiple FAQs can be created at a time from the product creation page in Magento 2 admin panel.








Admin can approve, edit and delete FAQs.








Mass status update for FAQs.












Allows the customers to submit a question via product page.








Shows approved FAQ on the product page in accordion style.








Notification mails to customers whenever a reply related to it is posted.












Have a look at




CedCommerce Multi-Vendor Marketplace







Changelog

Stable Release with Bug Fixes

12/03/2019
0.0.4
  • Fixed Show per page issue on product page.
  • Fixed Like/Unlike button counter issue.

Stable Release with Bug Fixes

31/01/2019
0.0.3
  • Fix email issue received to customer by Admin
  • Autofill Name and Email in popup, when customer is already login.
  • Admin have a setting for e-mail receiving from customer
  • Admin will receive an email when a customer ask a question to admin

Stable Release with Bug Fixes

06-10-2017
0.0.2
  • Resolved email template issue
  • Added field validation on question field
  • Resolved Compilation issue

FAQ

Why Choose CedCommerce?

Technical Support

1

Constant Technical Support and Services

We provide a pack of profound advisory services, resolving technical queries, and providing constant sales and after-sales expertise solutions over multiple mediums.

Industrial Expert

2

Industrial Expertise

Our extensions stand up with the Magento standards and are developed by our Magento Certified Experts, who even belong to the contribution team at Magento.

One Stop Solution

3

One Stop Solution

We provide Complete eCommerce Marketplace Solutions, Extensions, Integrations, Mobile app development, Importers, Marketing automation, Digital marketing services, Drop shipping and Much more.

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