Customer Reward Management is becoming popular and most of the ecommerce websites encourage their customers to shop more frequently from their website. It is a perfect technique to retain old customers.
Reward Management is quite familiar among customers. As the basic concept is easy for customers to understand. It helps to encourage customers to make more purchase from the website.it is simply a way to appreciate and thanking the customers for shopping from your website.
The basic process of reward management is very simple. Every time customers purchase something from the website they get points for it which depends upon the product they are purchasing and when they earn enough points they can use them for next purchase.
Magento 2 Customer Reward Management Overview-
Magento 2 Customer Reward Management is a simple technique to motivate and encourage the customers to shop more from your website and also provides a facility to the registered customers to earn the reward points after successful order completion. They can use those points as a discount on their next purchase. Thus, the Reward Point Management System helps the Magento 2 store owners to make their store popular among the customers.
Also, the users have the facility to earn the reward points through referring their friends – on successful registration of the each referred customer and also when the referred customer purchases the products from the website.Reward points are displayed along with products on the website which is configured by the store administrator.
Feature Of Magento 2 Reward Point System-
- Admin can enable/disable the module from backend.
- Admin can reward customers on successful registration.
- Admin can add/edit/delete the shopping cart rule.
- Admin can easily customize and manage the reward system by creating unlimited conditions.
- Customer can earn reward points on complete order.
- Admin can create orders for customers in backend using points.
- Easy redemption process for customers on checkout page for new orders.
- Auto Rule expiration after crossing fixed time line defined by admin.
- Earned points and used points status can be seen by the customer on his dashboard.
- Admin can set same reward points for all the products or can set it product wise.
- Admin can manage refund point management for order cancellation or refund
- Customer gets notified for his reward points wallet balance after each successful order via mails.
- Admin can track the total earned reward points and used points of the customer.
- It offers the flexibility to admin to customize rules in a way that works best for the customer and business.
- Auto Rule expiration after crossing fixed time line defined by admin.
Basic procedure of Reward Points Module-
Configuration of Reward Points Module- Admin sets the reward price value,Expiration period with Active maximum point for order.
Find the products online- Customers can browse the website for their favorite products and add them to shopping cart easily.Reward points are displayed along with the products.
Proceed to payment- Customer can make payment online to complete the purchase and place the order.
Reward Points- On order completion customers will get reward points and can check the same on My Reward Point section of My Account.
How Magento 2 Rewards Program works?
At admin end-
After the successful installation of Magento 2 Customer Reward Points Module admin can enable the Customer Reward Management module and it will be available at the front end.
Enable Reward System: Select Yes to enable the extension features.
Show Product Page Point: Select Yes to display the reward points on the Product page.
Point: Set up the Reward Point value.
Point Price: Set up the price amount for the Reward Point value.
Product Point: Point defined for each product.
Define Reward Point Expiration Period: Set up the Number of days to define the expiration period of the reward point.
Point For Registration Successful: Set up the Points that the front-end users can earn after successful registration.
Active Maximum Point For Order: Select one of the following options:
- Yes- The Defined Maximum Points For Order field appears. Set up the maximum point which the customer can earn on placing orders.
- No-There is no limitation on earning the product points on placing the orders. earn if they sign up with the referral URL.
Signup Point: The reward points that the customer can earn when any of the referred customers sign ups with the referral URL.
Referral Reward: The referral reward points that the referred customers can earn if they sign up with the referral URL.
Support Email Id: Email Id of the support team.
Default Email Message: Email message content that the customers can receive.
Birthday Reward Point: The reward points that the customers can receive on their birthday.
Point for 1st Referral Purchase: Points that the customers can earn when their referrals make their first purchase.
Point Referral Purchase: Points that the customers can earn when their referrals make their purchases other than the first purchase.
At front end-
Customers can view all the details of their reward points in My Reward Point section and can use them accordingly on their next purchase.
Magento 2 Reward Program benefits-
Helps in customer retention- Helps you to keep your customers engaged with your business,once the customer has earned reward points from the website they will prefer to make more purchases in order to use the earned points.
Customer Satisfaction- Improve customer satisfaction by rewarding them on their special occasion such as birthday etc.
Acquire new customer- You can get new customers through the customer referrals.
Increased conversion rate- Bring more business from the existing customers.
Get lifetime customers- With reward management customers will continue to make more purchases from the website.
Makes your customer happy- You can make your customer happy by giving them reward points.
Customer Reward Management Magento 2 Price-
You can refer to the following link in order to know more about the description, and pricing etc.
Customer Reward Management Magento 2
Magento 2 Reward Point System is a way to appreciate and encourage your customer to shop more from your website. It is an opportunity to acquire new customer and boost your sale. With our Magento 2 Customer Reward Management your customers will keep coming back to purchase from you, and perhaps turn into regular customer.