Zapatería is a footwear business known for delivering quality shoes for every occasion. With a focus on craftsmanship and customer satisfaction, the company has earned a strong reputation in the market. To diversify its sales channels and reduce reliance on Amazon, Zapatería sought new opportunities in online marketplaces like Miravia.
Industry: Retail – Footwear
Location: Spain
The Challenge
Zapatería faced several challenges when expanding to Miravia:
- A need to reduce dependence on Amazon by entering new marketplaces.
- Efficient management of inventory, orders, and notifications without a dedicated integration tool.
- Ensuring timely updates and seamless synchronization between their WooCommerce store and Miravia to maintain operational efficiency.
The Solution
Zapatería selected CedCommerce’s WooCommerce Miravia integration module for its robust functionality and reliability.
- Onboarding: CedCommerce facilitated a smooth onboarding process, ensuring seamless integration between WooCommerce and Miravia.
- Support: Zapatería received prompt assistance and timely updates, leading to a positive overall experience.
- Real-time Stock Synchronization: Maintained accurate inventory levels across WooCommerce and Miravia.
- Order Notifications: Ensured timely alerts for new orders, even when Miravia’s email notifications failed.
- Efficient Order Management: Simplified daily order handling processes.
The Result
- Achieved consistent daily orders after integrating with Miravia, transitioning from no prior sales.
- Improved operational efficiency with real-time inventory updates and proactive order notifications.
- Enhanced confidence in managing marketplace operations with CedCommerce’s reliable module and support.
- Successfully diversified sales channels, reducing reliance on Amazon and achieving greater business stability.
The Experience
Zapatería described their experience with CedCommerce as highly positive, emphasizing the module’s reliability and the proactive support provided by the team. The business rated their experience a perfect 10/10 and strongly recommended CedCommerce’s services to other sellers looking to explore new marketplaces like Miravia.