MarketplaceMarketplace BasicMarketplace Platinum PackageMarketPlace APPVendor Product AddonVendor Group AddonVendor Attribute AddonVendor Paypal Adaptive AddonVendor Review And Rating AddonVendor Vacation AddonVendor CMS AddonVendor Membership AddonVendor Sub Account AddonVendor Order AddonVendor Mass Import Export AddonVendor Product Attribute AddonVendor Commission AddonVendor Multi Shipping AddonVendor UPS Shipping AddonVendor Social Login AddonVendor Product Assignment AddonVendor Messaging AddonVendor Select and Sell AddonVendor Deals addonShopify Product Importer AddonBigcommerce Product Importer AddonVolusion Product Importer AddonAmazon Product Importer AddonVendor Ebay Product Importer AddonVendor RMA AddonVendor Product Q&A/Product Questions and Answers/Product FAQ Vendor Advance Rate ShippingVendor Advanced Flat Rate Shipping AddonVendor Shipping Per Product AddonVendor SEO Suite AddonVendor Free Shipping AddonVendor Spring Edge Sms AddonVendor Twilio Sms AddonVendor Product Review and Rating AddonVendor UPS Shipping Label AddonMultistep Vendor Registration AddonVendor Incentive AddonVendor Fedex Cod Shipping Addon
Magenative Customer APP
Multivendor MarketPlace APP
Social LoginGroup GiftOrder DeleteBraintree Payment MethodJet Magento IntegrationProduct Q&A/Product Questions and Answers/Product FAQ Help Desk Pro Shopify to magento product ImporterBigcommerce to Magento Product Importer Volusion to Magento Product ImporterEbay to Magento Product ImporterShipping & Delivery Date management with gift messageRMAProduct AttachmentsUltimate XML SitemapStore PickupAdvanced Flat RateShipping Per Product Destination WiseAdvance Rate ShippingPincode CheckerShipDesk Shipping MethodSquareup Payment Method
MarketplaceMarketplace BasicMarketplace PlatinumMarketPlace APPB2B MarketPlaceVendor Product Addon [M2]Vendor Order Addon [M2]Vendor Product Attribute Addon [M2]Vendor Product Assignment Addon [M2]Vendor Correios Shipping Addon [M2]Vendor Delhivery Shipping Addon [M2]Vendor RMA Addon [M2]Vendor Aramex Shipping Addon [M2]Vendor Domestic Australia Post Shipping Addon [M2]Vendor Australia Post Shipping Addon [M2]Bigcommerce Product Importer Addon [M2]Vendor Ebay Product Importer Addon [M2]Vendor Membership Addon [M2]Vendor Canada Post Shipping Addon [M2]Vendor Attribute Addon [M2]Vendor Group Addon [M2]Vendor Mass Import Export Addon [M2]Vendor Multi Shipping Addon [M2]Vendor Paypal Adaptive Addon [M2]Vendor UPS Shipping Addon [M2]Vendor Review And Rating Addon [M2]Vendor Vacation Addon [M2]Vendor Table Rate Shipping Addon [M2]Vendor CMS Addon [M2]Vendor First Flight Shipping Addon [M2]Vendor Product Q&A/Product Questions and Answers/Product FAQ [M2]Volusion Product Importer Addon [M2]Vendor Fastway Shipping Addon [M2]Vendor Distance Based Shipping Addon [M2]Vendor Social Login Addon [M2]Vendor Commission Addon [M2]Amazon Product Importer Addon [M2]Vendor Singapore Post Shipping Addon [M2]Vendor Twilio Sms Addon [M2]Vendor Spring Edge Sms Addon [M2]Vendor Advanced Flat Rate Shipping Addon [M2]Vendor Messaging Addon [M2]Vendor Fedex Shipping Addon [M2]Vendor Stripe Payment Addon [M2]Vendor DHL Shipping Addon [M2]Vendor SEO Suite Addon [M2]Vendor Shipping Per Product Addon [M2]Vendor Free Shipping Addon [M2]Vendor Select and Sell Addon [M2]Vendor Advance Rate Shipping Addon [M2]Shopify Product Importer Addon [M2]Vendor Deals Addon [M2]Vendor Sub Account Addon [M2]Citrus Payment Method Addon [M2]Favourite Vendor Addon [M2]Vendor Tax Addon [M2]Vendor Product Review and Rating Addon [M2]Vendor UPS Shipping Label Addon [M2]Multistep Vendor Registration Addon [M2]Vendor Incentive Addon [M2]Vendor Prepaid Listing Addon [M2]Vendor Badges Addon [M2]Vendor Split Cart Addon [M2]Vendor Product Filter Addon [M2]Vendor EMS Shipping Addon [M2]Vendor Promotion Rules Addon [M2]Vendor Product Auto SKU Generator Addon [M2]Vendor Online Auction Addon [M2]Category Attribute Mapping Addon [M2]
Magenative Customer APP
Multivendor MarketPlace APP
Developer-Debug Tool [M2]Bol Magento 2 Integration
Refer A Friend [M2]Amazon to Magento 2 Product Importer [M2]Advance Rate Shipping [M2]Blog Extension [M2]Squareup Payment Method [M2]
Jet WooCommerce Integration
WP Social Media LoginWP Advanced NewsletterWP Image ImporterWP Advanced PDFWP Content Scheduler With RangeMultisite store viewerBackup And RestoreWP Advanced PDF PRO
Jet Magento IntegrationJet OpenCart IntegrationJet PrestaShop IntegrationJet Magento 2 Integration [M2]Jet Bigcommerce IntegrationJet Volusion IntegrationJet WooCommerce IntegrationJet 3dCart IntegrationJet Ecwid IntegrationJet Big Cartel IntegrationJet ZenCart IntegrationJet XCart IntegrationJet Yahoo Commerce IntegrationJet VirtueMart IntegrationJet SpreeCommerce IntegrationJet OsCommerce IntegrationJet Oracle Commerce IntegrationJet Odoo IntegrationJet NopCommerce IntegrationJet NetSuite IntegrationJet IBM Commerce IntegrationJet Hybris IntegrationJet CubeCart IntegrationJet CS Cart IntegrationJet Broadleaf Commerce IntegrationJet Shopify Integration
Walmart BigCommerce IntegrationWalmart Magento 2 Integration [M2]Walmart WooCommerce IntegrationWalmart Magento IntegrationWalmart Opencart IntegrationWalmart 3dCart Integration (Yearly)Walmart ZenCart IntegrationWalmart Odoo IntegrationWalmart VirtueMart IntegrationWalmart Shopify Integration (Yearly)Walmart RepricerWalmart M2 Repricer
Newegg Magento IntegrationNewegg Shopify IntegrationNewegg canada Magento Integration Newegg canada Magento 2 Integration
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It deals with the management of support requests, for any e-commerce business. It connects the customer to the support team by means of tickets.
If there is any customization on your site creating conflicts with our product, then there will be no free installation.
Do not worry about pricing!! we can always discuss that.
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Support System by CedCommerce for Magento 2.1 facilitates both the admin & customer by letting the admin create ticket for customer and by allowing the customer to create ticket for support. This extension also comes with a strong email notification system. Whenever the time limit of any ticket (as set by the admin) gets expired then, a mail is sent automatically to the agent reminding him about the ticket.
Admin has complete control of the entire Support System with him so that he can manage all the things at his end and also gets a clear idea of the current status of tickets and conversation going on between agents & customers.
Admin can create unlimited departments. He can create a new priority, a new status and has the authority to restrict file size. Customer can set the priority of his tickets and assign them to the required departments, only if these features are enabled by the admin.
Admin has the authority to assign agents, department heads to a particular department. Whichever department admin needs he can edit that department and from the Manage Agent section the agent & department heads can be assigned.
With the help of this extension, customer can send/reply issues via email and this email will get converted into tickets. He can also create tickets for specific orders on the basis of order id, if admin allows. Moreover, guest customers can also create tickets & check ticket status along with the conversation.
Easy to manage agents, assign an agent member to multiple departments
Easy to Manage Department and Enable/Disable the module
Auto close ticket after some specific time depends upon admin setting.
Admin can assign an agent as department head to handle departmental tickets.
Auto notify agent after some specific time depends upon admin setting.
Admin can allow customer to create tickets for a particular department by enabling the required settings.
Admin can create New Priority & New Status
Auto delete expired ticket after a certain time period depends upon admin setting.
Specify the file extensions available to the customer for attaching files in tickets along with restriction on file size.
Submit a ticket via Magento 2 contact form and email (Send an email to support system email gateway. For example (firstname.lastname@example.org).
Submit a ticket in customer's account (My Account/Support System/Submit a Ticket)
Transparency of conversation by means of proper messages, ticket status & department assigned
Select Department, Set Priority (Normal/Urgent/ASAP) & create ticket for respective orders, if enabled by admin.
Customer can attach multiple files while creating ticket or reply.
Guest customer can create new ticket and and also check status of ticket.
CedCommerce Multi-Vendor Marketplace Extension
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