Twilio SMS Integration extension for Magento 2 by CedCommerce. It is used to send SMS notification to the customer and admin by the help of Twilio SMS gateway. To enable the Twilio SMS notification feature, admin the store owner has to use the Twilio API. Admin has the authority to enable or disable this functionality also. This extension is useful because the default Magento 2 system sends email notification, but by this module now the customer can track every major event on his mobile phone in the text messages format.
Features Provided to Customer
When any customer registers successfully, SMS is sent to him.
When any customer purchases the product and places order, SMS goes to him.
When the customer cancels order, SMS is sent to him.
SMS is sent to the customer when the order is invoiced.
SMS goes to customer when the order is shipped.
Admin and customers stay connected with the use of this addon.
Features Provided to Administrator
When a new customer registers then administrator get notified by SMS.
When any order is placed, the admin gets text notification.
When the payment for an order is received and order status is changed, the admin is notified by SMS.
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Review and Rating
REALLY HELPFUL EXTENSION !
Happy to be using this extension .Receiving notifications related to the orders status on a timely basis has really helped me in managing the order process and now I am able to reply to the customer request on the order as soon as I receive notification.