ebay seller problems
Solutions to some common eBay problems for sellers are here

Solutions to some common eBay problems for sellers are here


Running short of time? Get PDF of the blog in your mail.

Play Now

One of the common eBay problems for sellers while selling is getting paid and maintaining a strategic distance from issue purchasers who record chargebacks or outlandish professes to endeavor to game the online business.



What all we have for you inside?


  • Validate Designer, Autographed, or Collectible Items click here


As a dealer, there are a couple of approaches to secure yourself against corrupt purchasers and purchaser tricks. Take the time presently to alter your settings so your collaboration with unscrupulous purchasers is restricted.



Require Immediate Payment


After numerous long stretches of dealers enduring non-paying bidders, eBay presented the Immediate Payment highlight. This setting enables the leaning to remain dynamic until the purchaser really pays.


Whenever empowered, Immediate Payment will enable the purchaser to click “Purchase Now” however does not expel the posting from eBay until the Paypal installment has been finished.


ebay seller problems


The problem on eBay of Immediate Payment is that it doesn’t work when the best offer is acknowledged, it doesn’t take a shot at sell-offs, or on additional opportunity offers. In this way, tragically, this element is restricted in extension yet at the same time worth utilizing if the majority of your postings are fixed cost or great til dropped.


There is no expense to utilize the Immediate Payment include. On the off chance that you aren’t utilizing it now, you can add it to the majority of your qualified postings by utilizing the mass editorial manager.



Unmistakably State Your Return Policy


Returns are a piece of working together in any business that sells a physical item. eBay is the same, while there are approaches to limit returns, dealers can’t deny returns on account of eBay’s Guarantee.


So fundamentally, you have an arrival strategy whether you need one or not. The best safeguard in any business is a decent offense. Obviously express your arrival approach and every one of the subtleties including:


ebay problems


  • Strategy for the discount – cash back, trade, or other
  • Who pays the return shipping
  • How long the purchaser needs to restore the thing (14, 30, or 60)
  • On the off chance that you charge a restocking expense
  • On the off chance that the thing must be in a unique condition


Likewise, secure yourself against the old switcheroo. In this trick, a purchaser will buy a thing on eBay, suppose another carry tote. In the wake of accepting the thing, she will guarantee she needs to return it and send back an alternate Coach purse – possibly a more seasoned one, or a phony.


When selling costly things, dependably post photographs of sequential numbers, RN numbers, part numbers, or other distinguishing data. With aromas, dependably photo the measure of fluid in the jug. Be cautious when selling these kinds of things:


  • Cell phones, particularly iPhones
  • Originator totes
  • Hardware
  • Fragrances
  • Shoes
  • Formal Wear


A few merchants have re-established to utilizing Tyvek paper occasion wristbands on a dress, in an unmistakable spot, and expressing the thing must come back with the armlet unblemished.


They place the wrist trinket in such a way along these lines, that if the article of clothing is worn, the arm ornament will be noticeable (and look extremely cheap). Tyvek wristbands possibly cost a couple of pennies every when bought in mass.


Validate Designer, Autographed, or Collectible Items


Purchasers can guarantee costly things are phony and request a discount. You can keep this from occurring by giving COAs (Certificates of Authenticity). Originator things including purses, shades, some attire, shoes, and pants are a great possibility for a realness check.


You can utilize an administration like Authenticate First. Just email photographs of the thing to the administration and their specialists can look at the photographs to check whether the thing is genuine or counterfeit. eBay likewise gives a rundown of confirmation administrations for these claim to fame things:


ebay problems


  • Signatures
  • Beanie Babies
  • Coins
  • Funnies
  • Gems
  • Political Memorabilia
  • Stamps
  • Exchanging Cards


Visit eBay to utilize their suggested validation benefits before posting any of the previously mentioned things. Purchaser misrepresentation can be an issue on eBay, yet don’t give a couple of rotten ones a chance to ruin the entire pack for the remainder of us.


Dealers must do their due determination to keep issues from purchasers not far off. Require Immediate Payment when pertinent, plainly express your arrival arrangement, and confirm signed, fashioner, or collectible things before posting. Some additional exertion preceding posting can spare you a lot of cerebral pains after the deal.


eBay is the trendy expression; the two purchasers and merchants are being on this stage until they understand that it’s not any better time! Indeed, you read it accurately. There isn’t much fun and energy for a vendor on eBay and for every substantial reason.


So on the off chance that you are wanting to set up your item posting on eBay and get enrolled as a vendor, we welcome you to know about the issues that may emerge for you on eBay.


And every one of those vendors who have officially paid the eBay expenses and are bothered by such a large number of issues happening every day, you may discover some arrangement in this article for the 5 most regular issues looked by eBay dealers.


Outrageous competition


The principal thing, both a purchaser, just as a dealer see on eBay, is that there is no deficiency of items and postings and individuals selling a similar sort of item. While rivalry may work for the purchaser as the person in question can get a limited thing; it positively neutralizes the merchants.


ebay problems


Basically in light of the fact that a few dealers are selling copy or sub-par quality stuff which may look equivalent to your posting. Their terrible quality item gets sold rapidly attributable to less expensive cost while you need to trust that a savvy purchaser will see the contrast between quality item and a sub-par one without giving much consideration to the value distinction.


Along these lines, when all is said in done, incomes are not a simple thing to procure on eBay! You can handle this issue by giving the most ideal subtleties and pictures in your item posting.


Negative feedback


Nobody can satisfy everybody! There will undoubtedly be a purchaser who might discover a deficiency in your conveyance administration or item quality, that too without a reason. He would not simply stop with shortcoming discovering; he would go on with his central goal of ruining your notoriety by composing a disturbing like an audit.


So what should an eBay dealer do in such a case? You can tap on this connect to see numerous methods for tending to an awful survey. Be that as it may, the accord remains – negative surveys hurt eBay merchants a ton and they have very little help from eBay experts for this situation.


False buyers


Be careful vendors eBay has seen a larger number of fakes done by purchasers than merchants. Normal misrepresentation types incorporate phony installments from phony PayPal accounts, counterfeit survey pictures and asserting a discount just as keeping the item and refusal to pay for the buy.


ebay problems


The most ideal path for the merchant to ensure himself is to convey appropriately all terms and conditions with the purchaser. The miserable News in this is you may not get much assistance from eBay experts as they pursue their purchaser assurance strategy religiously.


Its time to benefit with selling on other platforms using our efficient eCommerce solutions for:
Drive maximum traffic from eBay to your store with Marketplace Integration 



This is the thing that harms the vendors most, monetarily. On the off chance that the purchaser dislikes the nature of the item or may discover anything upsetting in the conveyance, he has every one of the rights to drop the buy and request a discount. For this situation, merchants endure a twofold misfortune.


Loss of income, just as the time and assets, put resources into bundling and transporting an item. That is the thing that cuts down the benefits expected by merchants on eBay.


ebay problems


As a dealer, you can spare yourself the inconvenience by making it obvious in your correspondence with the purchaser that no discount will be done for a situation of objection.


The purchaser can take another item from you in return as opposed to restoring the item and asserting his cash back. Be that as it may, this should be imparted preceding deals.


Regularly increasing eBay fees


For those vendors who are still in uncertainty whether to be on eBay or import their posting on some other web-based shopping entrance or their site, we encourage them to investigate the new Fee rules propelled in spring 2016 whereby the weight on dealer has expanded impressively.


ebay problems


According to the most recent update of May 2016, eBay fundamental Store charge has expanded by $12 per quarter while Premium Stores expense has been raised by $30 per quarter.


Connect your Shopify store with eBay and drive millions of visitors to your products.
-Automate &
Expand your sales with Shopify eBay integration HERE


The lesson of the story is – eBay isn’t a definitive goal for internet selling; savvy dealers are continually searching for better alternatives where they face lesser issues and have higher prospects of gaining great income.



Read more: 

Flourish up your eBay game with eBay fixed price listings

eBay auction or fixed price – What’s the better pick

How much are eBay insertion fees and why you’re charged?

10 Pro-tips for new eBay sellers

Succeed on eBay with eBay auction listings

CedCommerce’s (A-Z) guide for you to sell on eBay

About The Author

Leave a Reply